FAQ

Here are some frequently asked questions:

  1. How do I book a ride? You can book via our website using the booking form or by calling our phone number.
  2. How much luggage can I bring? Typically one large suitcase and one personal item per passenger. Please let us know if you have extra luggage.
  3. What is your refund policy? Cancellations made 48 hours in advance receive a full refund. Please see our terms for more details.
  4. How many passengers can ride? Our vans typically seat up to 12 passengers comfortably.
  5. Where will you pick up at the cruise port? We’ll coordinate a designated pickup location and provide details before your trip.

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